Mac wireless trackpad not connecting

Using Magic Trackpad with a Windows PC
  1. Set up your Apple wireless mouse, keyboard, and trackpad
  2. trackpad won't connect with bluetooth - Apple Community
  3. How can we help?
  4. Bringing the Magic to Windows

If your devices came with a new iMac, they're already paired with the computer. Just turn them on when you first turn on your Mac.

To make sure that your device is turned on, check its power switch. If green is visible, the device is on. Magic Mouse 2 can't be used while connected to the cable. If you're not sure which device you have, you can learn how to identify your Apple wireless mouse, keyboard, or trackpad. Then use a wired mouse or trackpad — or the built-in trackpad if you're using a Mac notebook — and follow these steps to set up your earlier Apple wireless devices such as the Apple Wireless Keyboard, Magic Mouse, and Magic Trackpad:.

Apple Wireless Keyboard requires the passcode that appears on your Mac. Enter the 8-digit passcode on the keyboard, then press Return. If you see a dialog, click Pair or press Return. Turn the bluetooth on your computer off and back on. Also turn the trackpad off and on, it's not much of a solution, but the small things often fix huge problems!

Set up your Apple wireless mouse, keyboard, and trackpad

Thanks for the thoughts. I've done both things. The issue is a connection one-the device is there, but can't be connected or discovered on my iMac-works fine on my laptop, which is very strange, especially as both have Lion running. I've even run Repair Permissions in disk repair to no avail, and can't figure this out-ahh! Jan 31, 8: Jan 31, Well, it kind of means that there really is something wrong with the iMac's bluetooth, and not just with the connection with your trackpad. Unfortunately I can not find any 'special' options in the bluetooth settings.

Feb 1, 9: Jul 4, 7: Jul 5, Well I guess the answer to that is yes and no.

The trackpad sometimes loses the connection, it can't be discovered, and then some hours or days later, it suddenly works again. I can't figure it out so I just have a mouse on standby. Jul 14, Any other solutions here? I'm having the exact same problem. My trackpad is connected to my iMac. Went to the Apple store and tested the Trackpad and it worked fine. Bluetooth keyboard works fine. Jul 23, Check to make sure your trackpad is not connected to another Mac in the area of your current Mac you're having the issue with.

trackpad won't connect with bluetooth - Apple Community

In my experience the trackpad will not connect to a new device if it's currently connected to another device. Aug 2, My new Macbook Pro which was migrated from my older Mac Pro tower failed to discover and connect to my trackpad this morning despite having connected yesterday , so I used the Apple Developer tool called "Bluetooth Explorer. That seemed to work. Follow the instructions here to disable Mouse Keys. Is it broken?: Please bear in mind that your device might have a hardware fault, but if it works fine elsewhere, its likely to be a configuration or pairing issue which can be resolved.

Any USB keyboard or mouse can be used if you need to workaround any part of these instructions that requires a functional keyboard or mouse. They are dirt cheap from retailers, or borrow one from a friend they work on all PC and Mac systems. It is this that can block attempts to getting it to connect to the Mac of your choice. More on this below. Is this the problem you are searching for? As stated above, this is for when you have problems pairing, specifically with a Mac.

How to set up earlier Apple wireless devices

There are some generic tips that might point you in the right direction. Any battery that is providing low voltage or irregular current will result in all sorts of weird behaviour.

Apple specifically state this in their instructions, and pairing and connection behaviour is undefined if there is a previously paired machine within communication range up to 10 metres. If you no longer have the machine, or it is well out of range, you may be able to skip this step, but if you can, remove the pairing from the old machine. This can be big issue in large offices — perhaps IT took your old machine away, gave you a new one, and then reissued your old machine to someone else, perhaps even on an adjacent floor. Bluetooth keyboards use the same 2. Lets face it, tech breaks.

Even tech by reputable companies like Apple.

How can we help?

The only way to check is to unpair the keyboard with your machine, pair it with another, test, and if it works, unpair and pair again. Something of a pain in practice. Also, there are multiple places on OS X where keyboard behaviour can be modified, i. There is actually no evidence that the Apple Bluetooth Keyboard even supports a reset function. Apple state in their troubleshooting documents that you reset the keyboard by turning it off, then on again.

Does that fix the problem outlined above — nope — but the steps above do. Go figure.

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As far as Bluetooth technology is concerned, there is no requirement for the device, such as a keyboard, to have any settings that might need resetting. When you make a pairing between a device and its host computer, it is the host the remembers the pairing by noting the hardware identifier supplied by the device during the pairing process. I spent a fair amount of time trying to resolve this problem for myself, digging through plenty of irrelevant articles before I found what I was looking for.

None of them suggested that there was an official, documented or even undocumented way of doing a reset on an Apple keyboard.

Bringing the Magic to Windows

This is a bit of a last resort, and will affect other Bluetooth connected devices, including your Bluetooth keyboard and mouse, which may have been working fine. This will remove all existing pairing information for Bluetooth devices , so each will need to be reconnected. You need to have the Bluetooth icon showing in the menu bar. Once the menu is showing, release the keys. But please, help humanity by taking the time to describe your actual problem, otherwise how on earth is anyone expected to help you.